Customer Satisfaction
 At Mermaid Cleaning Services our philosophy is to offer an efficient, cost effective, high quality service at all times. Most importantly, we not only promise this to our clients, we deliver it.
  • Trained experienced Area Managers accountable for the satisfaction of a manageable list of clients
  • Monthly inspections with written reporting of our
    cleaning standards
  • Fully inducted, trained cleaning staff who have the skills to complete their allocated tasks and know they are a valued member of our team
  • A rigorous recruitment system of checking history and references, so clients are assured of the best,
    most reliable staff base
  • Quality cleaning equipment that is appropriate to the cleaning requirements and is regularly maintained and upgraded
    when required
  • Utilizing only the best quality cleaning chemicals
  • 24 hour support available 7 days a week from fully equipped vehicles ready to assist when and where needed with equipment for steam cleaning, water extraction
    and carpet drying
  • Quality endorsed systems that ensure consistency of performance across all facets of the company